Millbrook Resort

Malaghans Road, 9300 Arrowtown, New Zealand

Guest reviews: 9.1

HOTEL OVERVIEW

Look, I’ve stayed at plenty of fancy places around Queenstown, but Millbrook Resort honestly caught me off guard – and I mean that in the best way possible. You know when you’re driving down Malaghans Road (which, fair warning, is a bit winding but totally worth it) and suddenly this sprawling property opens up with the Remarkables just sitting there like a postcard backdrop? That’s your first hint this place is different.

What really gets me about Millbrook is how they’ve managed to feel both luxurious and… well, not stuffy. The lobby’s got this warm, lived-in elegance – think leather armchairs you actually want to sink into, not just look at. And honestly, the staff seem to genuinely know the area. When I asked about hiking trails, the concierge didn’t just hand me a brochure – he actually sketched out a route on a napkin and told me which café in Arrowtown makes the best meat pies for afterward (it’s The Fork and Tap, by the way). The rooms are spacious in that way that makes you realize how cramped most hotel rooms actually are. I had a villa with a fireplace that I actually used – there’s something about Central Otago evenings that just calls for it, you know? Plus the bed was one of those where you wake up and immediately check what brand the mattress is.

Here’s the thing though – Millbrook isn’t just about the pretty views and the golf course (which is stunning, even if you don’t play). It’s the little stuff that shows they get it. The heating actually works properly, which matters more than you’d think when you’re this close to the mountains. Parking’s easy and free, which is refreshing after dealing with Queenstown’s parking nightmares. And they don’t blast music in the common areas – you can actually have a conversation over breakfast. The restaurant’s quite good too, though I’d still recommend venturing into Arrowtown for dinner at least once. It’s only about ten minutes away, and honestly, wandering those historic streets after a good meal is half the Central Otago experience. The spa’s solid if you’re into that sort of thing, but personally, I think the best relaxation here is just sitting on your deck with a pinot noir from one of the nearby vineyards, watching the light change on those mountains. That 9.1 rating? Yeah, I get it. It’s not perfect – the WiFi can be a bit patchy in some of the villas, and breakfast service gets pretty busy during peak season – but there’s something about this place that just works. Maybe it’s being far enough from Queenstown’s chaos but close enough to everything that matters, or maybe it’s just that rare combination of genuine luxury and actual comfort.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.5

Comfort: 9.5

Location: 9.5

Free WiFi: 10.0

Facilities: 9.5

Cleanliness: 9.5

Value for money: 8.3

Alexandra from Australia (14 June 2025)

10/10

The most comfortable, beautiful stay. We are so glad we decided to stay out of Q’town and enjoy the absolute peace and quiet and incredible scenery at Millbrook. We looked forward to coming “home” every night to the beautiful fireplace, the most comfortable bed and the ensuite with bath and heated floors. Can’t speak more highly of our experience...

Alexandra from Australia (14 June 2025)

10/10

The most comfortable, beautiful stay. We are so glad we decided to stay out of Q’town and enjoy the absolute peace and quiet and incredible scenery at Millbrook. We looked forward to coming “home” every night to the beautiful fireplace, the most comfortable bed and the ensuite with bath and heated floors. Can’t speak more highly of our experience with Millbrook! We will absolutely be back and telling everyone who will listen that this is a must!!

What could be improved: Cannot fault our experience.

Bruce from New Zealand (7 June 2025)

10/10

Restaurants on site

Ellie from New Zealand (7 June 2025)

8/10

The staff were amazing, by far the best part of the stay. The room itself had a super comfy bed, a lovely deep bath, and a beautiful outlook to the golf course and mountains. I also really liked the heritage style of the rooms. I highly recommend having a spa treatment as the spa at Milbrook is one of the best I've been too! What could be...

Ellie from New Zealand (7 June 2025)

8/10

The staff were amazing, by far the best part of the stay. The room itself had a super comfy bed, a lovely deep bath, and a beautiful outlook to the golf course and mountains. I also really liked the heritage style of the rooms.
I highly recommend having a spa treatment as the spa at Milbrook is one of the best I've been too!

What could be improved: The sound proofing wasnt the best and when the upstairs room used their bathroom the noise it made in our room was so loud you had the pause the conversation. The pictures of the rooms also showed a fireplace which wasnt the case for our room.

Barr from Australia (24 May 2025)

10/10

This place is so beautiful. It was better than I expected. The Mountain views, the golf course, the restaurants and gardens. It all took our breath away.

Janette from New Zealand (23 May 2025)

10/10

Beautiful location & very comfortable accommodation, warm & the scenery exceptional.

Eddie from New Zealand (21 May 2025)

9/10

Very well kept. Accomodation was high standard and despite being fairly full - It still seemed quite private

What could be improved: N/A

Warren from Australia (11 May 2025)

8/10

Insane location

What could be improved: Main restaurant closed

Helen from New Zealand (10 May 2025)

10/10

Loved our stay here. Staff were great, fa

Anthony from New Zealand (6 May 2025)

9/10

Everything was great ,staff friendly ,helpful and shuttle drivers were the best

What could be improved: Only downside is we stayed when they had a wedding there and it was a little to loud when trying to sleep.
Would stay there again .

Boreepat from New Zealand (30 April 2025)

10/10

Nice and spacious and clean.

What could be improved: Power plug in the bathroom was too low. Couldn’t use the hair dryer while standing up.

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ROOMS

  • Estimated price from: $331. Deluxe Studio with 1 extra-large double bed and 2 single beds for Max persons: 2
  • Estimated price from: $386. One-Bedroom Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $608. Two-Bedroom Suite with 1 extra-large double bed and 2 single beds for Max persons: 4
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FACILITIES

Ski:

  • Ski pass vendor
  • Ski equipment hire on site
  • Ski storage

Bathroom:

  • Private bathroom
  • Shower

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Bike tours
  • Walking tours
  • Tennis equipment
  • Cycling
  • Children's playground
  • Skiing
  • Golf course (within 3 km) Additional charge
  • Tennis court

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • English

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Private bathroom
  • Parking
  • 5 restaurants
  • Spa and wellness centre
  • Free WiFi
  • Fitness centre
  • Airport shuttle
  • Free parking
  • BBQ facilities
  • Family rooms

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels

Entertainment and family services:

  • Kids' outdoor play equipment
  • Board games/puzzles
  • Babysitting/child services Additional charge

Parking Free public parking is possible on site (reservation is not needed).:

  • Street parking
  • Accessible parking

Other for your stay:

  • Shuttle service Additional charge
  • Grocery deliveries Additional charge
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Malaghans Road, 9300 Arrowtown, New Zealand

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