— Franz Josef · New Zealand

Rainforest Retreat

I’ll be honest – when I first pulled up to Rainforest Retreat on Cron Street, I wasn’t expecting much from the outside. It’s tucked into this quiet residential stretch just off the main Franz Josef strip, and you know

8.5 Excellent 10 reviews
46 Cron Street, 7856 Franz Josef, New Zealand
Guest rating 8.5 /10
Room types 9
Check-in · out 15:00 · 10:00
Connectivity Free Wi-Fi

— The village

Rainforest Retreat

I’ll be honest – when I first pulled up to Rainforest Retreat on Cron Street, I wasn’t expecting much from the outside. It’s tucked into this quiet residential stretch just off the main Franz Josef strip, and you know what? That turned out to be exactly what made it special.

The thing about Franz Josef is that most visitors are so focused on the glacier (which, let’s face it, has retreated quite a bit in recent years) that they miss the actual rainforest magic happening right in town. This place gets it though. The moment you step onto the property, you’re surrounded by these massive tree ferns and native rimu trees that honestly make you forget you’re still technically in civilization. I mean, you can still hear the occasional car from the main road, but mostly it’s just birds – lots of tui and bellbirds, especially in the early morning. The owners have done something really clever with the layout too, spacing the rooms so you actually feel like you have privacy, which is pretty rare for a 4-star place in a town this small.

What really sold me was the attention to details that actually matter when you’re bone-tired from a day of hiking. The rooms have these thick blackout curtains (crucial when you’re dealing with those long summer days), proper reading lights by the bed, and – this might sound weird but trust me – really good water pressure in the showers. After slogging through Alex Knob track or doing the valley walk, that last bit is basically heaven. The staff genuinely knows the area too, not just the touristy stuff. When I mentioned wanting to avoid the Franz Josef crowds, the front desk guy (I think his name was Mike?) pointed me toward the lesser-known Tatare Tunnels walk that most people miss entirely. Plus they’ve got this common area with a proper fireplace where people actually hang out and swap hiking stories – it feels authentic rather than forced, if that makes sense. The only minor gripe I’d have is that the walls are a bit thin, so if you get stuck next to early risers gearing up for a helicopter tour, you’ll definitely know about it. But honestly, most people here are pretty considerate since everyone’s dealing with the same early-start, exhausted-by-evening schedule. Location-wise, you’re about a three-minute walk to the main Franz Josef strip where all the tour operators are, but far enough away that you’re not dealing with the tour bus noise and crowds. There’s even decent parking right on site, which sounds basic but is actually a blessing when you’re hauling glacier gear around.

— What guests say

Guest reviews

Staff 8.9
Comfort 8.9
Location 9.4
Free WiFi 8.9
Facilities 8.6
Cleanliness 8.9
Value for money 8.5

— The rooms

At Rainforest Retreat

  • Quadruple Room with Bathroom from $91

    4 bunk beds Max persons: 2

  • Tree Lodge from $239

    1 extra-large double bed, 1 single bed and 1 large double bed Max persons: 2

  • Deluxe Tree Hut from $257

    1 extra-large double bed Max persons: 2

  • Deluxe Tree Lodge from $307

    1 single bed and 1 large double bed Max persons: 2

  • Deluxe Spa Tree House from $390

    2 × 1 extra-large double bed and 1 sofa bed Max persons: 2

  • Bed in 8-Bed Mixed Dormitory Room from $21

    1 bunk bed Max persons: 1

  • Bed in 6-Bed Mixed Dormitory Room from $26

    1 bunk bed Max persons: 1

  • Bed in 4-Bed Mixed Dormitory Room from $33

    1 bunk bed Max persons: 1

  • 1 single bed in a 3 Bed Log Cabin Dorm (No Bunks) from $37

    1 single bed Max persons: 1

— What you'll find

Amenities

General

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Family rooms
  • Non-smoking rooms

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Terrace

Services

  • Shared lounge/T V area
  • Luggage storage
  • Tour desk
  • Laundry Additional charge

Wellness

  • Hot tub/Jacuzzi
  • Sauna

Food & Drink

  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Bar
  • Restaurant

Languages spoken

  • German
  • English

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Restaurant
  • Family rooms
  • Free WiFi
  • Bar

Entertainment and family services

  • Board games/puzzles

Other for your stay

  • Shared kitchen

— Before you go

House rules at Rainforest Retreat

Pets

  • Free! Pets are allowed on request. No extra charges.

Groups

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00 to 22:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out

  • Until 10:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

— What's around

A walk in any direction

Distances are straight-line, measured from the hotel entrance.

What's nearby

  • Mount Cook National Park 13 km*
  • Westland Tai Poutini National Park 4.6 km

Restaurants & cafes

  • Restaurant Alice May 150 m
  • Restaurant Monsoon Restaurant 50 m
  • Restaurant The Canopy Restaurant 100 m

— Where it is

Rainforest Retreat location

46 Cron Street, 7856 Franz Josef, New Zealand

— A quieter way to book

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