Malalcahuello Thermal Hotel & Spa

Ruta Bioceánica 181 - CH, Km. 86, Malalcahuello, 7580021 Malalcahuello, Chile

Guest reviews: 8.9

HOTEL OVERVIEW

You know what? I wasn’t expecting much when I first pulled up to the Malalcahuello Thermal Hotel & Spa – I mean, you’re driving for what feels like forever on the Ruta Bioceánica, and suddenly there’s this sleek, modern building just sitting there in the middle of the Araucanian wilderness. It’s honestly pretty surreal. The whole place has this boutique vibe that somehow doesn’t feel out of place against the backdrop of snow-capped volcanoes and ancient araucaria trees.

The thermal pools are obviously the main draw here, and they’re actually fed by natural hot springs that locals have been using for generations. What I really appreciate is how they’ve designed the outdoor pools – you can soak in the mineral-rich water while looking straight up at Lonquimay Volcano. The indoor spa area is where you’ll want to spend your mornings though, especially during winter when it’s absolutely freezing outside. The contrast between the warm thermal water and the crisp mountain air is something else. Just a heads up – the pools can get pretty busy during Chilean holidays and ski season (June through September), so if you’re looking for that zen experience, try hitting them early morning or later in the evening.

The rooms themselves are surprisingly sophisticated for being this far out in the middle of nowhere. Mine had floor-to-ceiling windows facing the mountains, and honestly, I spent way too much time just staring out at the landscape. The heating works really well (crucial when you’re at this altitude), and the beds are actually comfortable – not always a given at mountain hotels. What really sets this place apart though is the restaurant’s focus on local ingredients. They do this amazing lamb dish with merkén (that smoky Chilean pepper blend) that you just can’t get in Santiago. The wine list is solid too, with some great selections from nearby Bio Bio Valley vineyards that most people have never heard of. Parking is easy and free, which is nice since you’ll definitely need a car to get here. The staff genuinely knows the area well – they can point you toward the best hiking trails in Malalcahuello National Reserve or tell you which days the local mapuche market is running in town. It’s that kind of insider knowledge that makes a place feel authentic rather than just another tourist trap.

HOTEL HIGHLIGHTS

Image 2 of Malalcahuello Thermal Hotel & SpaImage 3 of Malalcahuello Thermal Hotel & Spa

Reviews

Staff: 9.5

Comfort: 9.4

Location: 9.7

Facilities: 8.9

Cleanliness: 9.4

Value for money: 8.6

Marian from Canada (21 December 2023)

9/10

The view was spectacular and the grounds were very well maintained

What could be improved: The pool is looking a little tired and could use a refresh. The breakfasts were very good but the one dinner we ate at the hotel was mediocre

Nahum from Israel (23 April 2023)

7/10

Great location for someone looking to stay in nature and get some rest Big rooms, very good heated , including bathrooms and bathroom floor Very "old school" classy hotel What could be improved: Overpriced I've been there in obviously off-season - mid. April. Hotel was almost empty Definitely needs some maintained and renovations. Bloated paint...

Nahum from Israel (23 April 2023)

7/10

Great location for someone looking to stay in nature and get some rest
Big rooms, very good heated , including bathrooms and bathroom floor
Very "old school" classy hotel

What could be improved: Overpriced
I've been there in obviously off-season - mid. April. Hotel was almost empty
Definitely needs some maintained and renovations. Bloated paint on the walls of humidity
Holes in the towels

Termas is fine !!! but for any additional activity, you'll have to pay. Jacuzzi ? - pay, Sauna? - pay... which is weird for such wannabe excusive hotel
In addition on our check-out day, where was a scheduled power down, so we couldn't enjoy all the Termas facilities, which is the main reason for choosing the hotel. Of course nobody told us about it until the last minute
In restaurant of dinner got a half-heated in microvawe piece of meat....
Breakfast is "very humble"

You would expect much more from such establishment

Veronica from Chile (25 June 2025)

9/10

INSTALACIONES, COMIDAS, TRAGOS , ATENCIÓN DEL PERSONAL, CALEFACCION EXCELENTE ALRFEDEDORES

What could be improved: LA PISCINA.
EL HECHO QUE SE HABRA AL PUBLICO EN GENRAL LE QUITA TRANQUILIDAD, AGRADO, SE TORNE MUY DESAGRADABLE

Janet from Chile (25 June 2025)

9/10

CALEFACIONADO TODO EL LUGAR , ATENCION DEL PERSONAL EXCELENTE

What could be improved: LA PISCINA NO TENIA UN HORARIO PREFERENCIAL PARA LOS ALOJADOS EN EL HOTEL

Gonzalo from Chile (23 June 2025)

9/10

Instalaciones cómodas, lo necesario para ir a descansar. Buen restoran y desayuno. Además muy cerca del centro de Ski Corralco. Buen servicio de SPA

What could be improved: Los horarios de la piscina son compartidos con visitas externas, y hay mucha gente. Se debería generar un horario especial solo para huéspedes.

Soledad from Chile (9 June 2025)

9/10

Instalaciones y piscina

Muñoz from Chile (9 June 2025)

9/10

Lo limpio y cómodo

What could be improved: Nada

Muñoz from Chile (9 June 2025)

9/10

Hermoso y acogedor lugar

What could be improved: Quizás la temperatura de las habitaciones, es muy caluroso.

Horst from Chile (3 June 2025)

8/10

MUY BUENA PISCINA, INSTALACIONES Y MASAJES. LINDO LUGAR. LA ATENCIÓN DEL PERSONAL ES MUY GRATA Y CORDIAL. BUENAS ENSALADAS, BUENA COCINA EN GENERAL, What could be improved: DEMASIADA CALEFACCIÓN EN ESTAR CHIMENEA Y EN EL COMEDOR CUANDO HAY SOL. HORARIO DE PISCINA EN LA TARDE MUY CORTO, DEBERÍA SER HASTA LAS 20.00 HRS., AL MENOS, YA QUE CIERRA...

Horst from Chile (3 June 2025)

8/10

MUY BUENA PISCINA, INSTALACIONES Y MASAJES. LINDO LUGAR. LA ATENCIÓN DEL PERSONAL ES MUY GRATA Y CORDIAL. BUENAS ENSALADAS, BUENA COCINA EN GENERAL,

What could be improved: DEMASIADA CALEFACCIÓN EN ESTAR CHIMENEA Y EN EL COMEDOR CUANDO HAY SOL. HORARIO DE PISCINA EN LA TARDE MUY CORTO, DEBERÍA SER HASTA LAS 20.00 HRS., AL MENOS, YA QUE CIERRA ENTRE LAS 13 Y LAS 15 GRS.
INCORPORAR EN LA CARTA, PLATOS CON SALMÓN AHUMADO EN FRÍO Y PLATOS AL WOK CON VERDURAS. (TIPO CHINO)

Osvaldo from Chile (2 June 2025)

9/10

Las instalaciones muy bien cuidadas y limpias, la piscina excelente. Mención especial el personal muy amable.

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SURROUNDINGS

What's nearby:

  • Reserva Nacional Nalcas: 4.7 km
  • Reserva Nacional Malalcahuello: 5 km

Restaurants & cafes:

  • Restaurant Restaurant Mya: 2.1 km
  • Restaurant Nativa Malalcahuello: 3.5 km
  • Restaurant Hotel Nalcas, malalcahuello: 3.8 km

Ski lifts:

  • El Cruce: 17 km
  • El Jardin: 16 km
  • La Cornisa: 16 km

ROOMS

  • Estimated price from: $264. Twin Room with 2 single beds for Max persons: 2
  • Estimated price from: $264. Double Room - one bed with 1 double bed for Max persons: 2
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FACILITIES

View:

  • River view
  • Landmark view
  • Mountain view
  • Garden view
  • View

General:

  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Carpeted
  • Family rooms
  • Non-smoking rooms

Kitchen:

  • Children's high chair

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden

Wellness:

  • Kids' pool
  • Foot bath
  • Sun loungers or beach chairs
  • Hot spring bath

Activities:

  • Skiing Off-site

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Spanish

Safety & security:

  • Fire extinguishers
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Cable channels
  • Satellite channels
  • TV

Most popular facilities:

  • Indoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Very good breakfast

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Plunge pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Parking garage

Other for your stay:

  • Linen
  • Wardrobe or closet
Image 6 of Malalcahuello Thermal Hotel & SpaImage 7 of Malalcahuello Thermal Hotel & Spa

HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 20:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Ruta Bioceánica 181 - CH, Km. 86, Malalcahuello, 7580021 Malalcahuello, Chile

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