IC Hotels Santai Family Resort – Kids Concept

3 Kum Tepesi Mevkii, 07500 Belek, Turkey
HOTEL OVERVIEW
Look, I’ve stayed at my fair share of family resorts in Turkey, and honestly? Most of them promise the world for kids but end up being chaotic nightmares where parents need a vacation from their vacation. IC Hotels Santai is different – and I mean genuinely different, not just “we have a kids’ club” different.
The location in Belek is actually perfect if you know the area. You’re tucked away in Kum Tepesi, which sounds fancy but really just means you’re far enough from the main Belek strip to avoid the tour bus crowds, yet close enough that you can still walk to some decent local spots if you want to escape the resort bubble for an evening. The thing that struck me first was how quiet it is – well, as quiet as any place can be with kids running around, but you know what I mean. No construction noise, no crazy traffic, just the sound of families actually enjoying themselves.
What really sets this place apart is that they’ve actually thought about what families need beyond just slapping some cartoon characters on the walls. The pools are designed so you can keep an eye on your kids while still relaxing (revolutionary concept, right?), and the food situation – honestly, this was my biggest worry – is surprisingly solid. I’m talking about real variety, not just chicken nuggets and pizza, though they have those too obviously. The staff genuinely seems to like kids, which sounds basic but you’d be amazed how many places hire people who clearly view children as tiny drunk adults they need to tolerate.
The rooms are spacious enough that you’re not tripping over suitcases and toys, and there’s actually decent soundproofing between units. I stayed during what the front desk called their “busy season” in July, and while the place was definitely full, it never felt overwhelming or like you were fighting for space. The beach access is straightforward – no weird shuttle situation or long walks with cranky kids and beach gear.
Here’s the thing though – and I’m being completely honest here – it’s not going to blow your mind if you’re expecting some Instagram-perfect luxury experience. The decor is pleasant but not particularly memorable, and if you’re someone who needs everything to be cutting-edge modern, you might find it a bit… comfortable rather than stunning. But that’s actually part of what works about it. It feels like a place designed for living in, not just photographing.
The 8.7 rating makes sense to me because it delivers exactly what it promises without any nasty surprises. Your kids will be entertained, you’ll actually get some downtime, the food won’t make you sick, and you’ll leave feeling like you got your money’s worth. In the world of family travel, that’s honestly pretty close to perfect.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.1
Comfort: 8.8
Location: 8.9
Free WiFi: 9.1
Facilities: 8.9
Cleanliness: 8.7
Value for money: 8.5
Chiora from Georgia
Excellent hotel, with tasty food. The staff is excellent. We’ve had a health emergency (not Covid), and the staff, especially, the Customer Service manager - Hassan and receptionists from Ukraine - Elena, Christina and Natalia, and the hotel nurse - took excellent care of us, were very attentive and professional. We definitely recommend this hotel...
Mushiirah from Malaysia
The hotel setting was really nice. Staff are very hard working to please hotel guests. They are warm abd helpful at all times. The buffer is amazing.
Dariusz from Switzerland
We are 3 kg on plus after holidays ;) The food is delicious but now we are going on a diet ;)
The people are very very kindly, even if some tourits are unpolite to them, they are overnatural kind and friendly. I wish You only nice guests who can be gratefull for your work. Thanks for all!
Jackeline from Germany
The Service was great, and people were very polite.
Pavel from Estonia
A very good location, close enough to the airport and yet serene and isolated, with good beaches and a large green own territory of the hotel.
A very good all inclusive summer concept, well varied food at the restaurant, nice and welcoming staff.
Judith from Switzerland
Great hotel. We loved absolutely everything. The food was very good and there were lots of options for kids and adults. The pools were amazing and there are many pools, it’s an authentic paradise for kids. The beach was nice and the entertainment was perfect, with different activities every day.
Luca from Italy
all the vacation was wonderful
Sarmad from United Kingdom
Lots of things for kids to do
Khaled from Syria
Safe, clean, all are helpful. Kids can enjoy easily
Amer from Cyprus
A lot of attractions and activities for the kids, big play rooms and playground, full daily schedule, clean beach, big swimming pools with enough space for everyone, dedicated attention for your requests.
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SURROUNDINGS
What's nearby:
- Ekim Ciftligi: 12 km
- Ermenek Muhtarlık Parkı: 19 km
Restaurants & cafes:
- Restaurant Kempinski Restaurant: 900 m
- Restaurant Green Max Hotel Restaurant: 300 m
- Restaurant Umami - Sushi & Asian Cuisine: 250 m
Beaches in the neighbourhood:
- Kadriye Beach: 250 m
Closest airports:
- Antalya Airport: 22 km
ROOMS
- Junior Suite with 2 × 1 large double bed for 2 adults, 1 child
- Kids Suite with 2 × 1 large double bed, 2 × 1 single bed and 1 bunk bed for 2 adults, 2 children
- Senior Suite with double bed, 1 double bed, sofa bed and 1 sofa bed for 2 adults, 1 child
- Double Room - Disability Access with 2 single beds for 2 adults, 1 child
- King Suite with extra-large double bed1 sofa bed, 1 extra-large double bed, 2 × 1 sofa bed and sofa bed for 2 adults, 2 children
- Sun Swim Up Villa with 2 × 1 double bed and 1 sofa bed for 2 adults, 2 children
- Star Swim Up Villa (3 Adults + 1 Children) with 2 × 1 double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 3 adults, 1 child
- Double Room with Sea View with 1 double bed, or and 2 single beds for 2 adults, 2 children
- Double Room with Land View with 1 double bed, or and 2 single beds for 2 adults, 2 children
- Star Swim Up Villa (4 Adults + 1 Children) with 2 × 1 double bed, 2 × 2 single beds, sofa bed and 1 sofa bed for 4 adults, 1 child
- Junior Suite (3 Adults + 1 Child) with 2 × 1 double bed and 1 sofa bed for 3 adults, 1 child
- Senior Suite (3 adults + 1 Child) with 2 × 1 double bed for 3 adults, 1 child
- Selection Villa with 2 × 2 double beds for 4 adults, 1 child
- King Villa with 2 × 2 single beds and 2 double beds for 5 adults, 2 children


FACILITIES
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
General:
- Minimarket on site
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Cleaning products
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Outdoors:
- Outdoor furniture
- Beachfront
- Private beach area
- Balcony
- Terrace
- Garden
Wellness:
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- Public Bath
- Hammam
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Activities:
- Bicycle rental Additional charge
- Aerobics
- Archery
- Live music/performance
- Beach
- Tennis equipment Additional charge
- Water park
- Evening entertainment
- Kids' club
- Water sport facilities on site Additional charge
- Nightclub/D J
- Entertainment staff
- Mini golf
- Bowling Additional charge
- Canoeing Additional charge
- Darts
- Windsurfing Additional charge
- Karaoke
- Table tennis
- Children's playground
- Games room
- Golf course (within 3 km) Additional charge
- Tennis court
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Fold-up bed
- Clothes rack
Languages spoken:
- German
- English
- Russian
- Turkish
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services:
- Luggage storage
- Currency exchange
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Restaurant
- Parking
- Private bathroom
- Spa and wellness centre
- Balcony
- Bath
- Free WiFi
- View
- Air conditioning
- Fitness centre
Entertainment and family services:
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child services Additional charge
Parking Free private parking is possible on site (reservation is not needed).:
- Valet parking
- Electric vehicle charging station
- Accessible parking
8 swimming pools Pool 1 - outdoor Free!Pool 2 - outdoor (kids) Free!Pool 3 - outdoor Free!Pool 4 - outdoor Free!Pool 5 - indoor Free!Pool 6 - indoor (kids) Free! Pool 7 - outdoor (kids) Free!Pool 8 - outdoor (kids) Free!:
- Seasonal
- All ages welcome
- Heated pool
- Sun loungers or beach chairs
- Sun umbrellas
- Seasonal
- Suitable for kids
- Heated pool
- Sun loungers or beach chairs
- Sun umbrellas
- Seasonal
- All ages welcome
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Seasonal
- All ages welcome
- Sun loungers or beach chairs
- Sun umbrellas
- Open all year
- All ages welcome
- Heated pool
- Sun loungers or beach chairs
- Open all year
- Suitable for kids
- Sun loungers or beach chairs
- Seasonal
- Suitable for kids
- Seasonal
- Suitable for kids
- Heated pool
- Water slide
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas


HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
3 Kum Tepesi Mevkii, 07500 Belek, Turkey
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