Regal Palms Resort

350 Fenton Street, 3010 Rotorua, New Zealand

Guest reviews: 8.8

HOTEL OVERVIEW

I’ll be honest – when I first pulled up to Regal Palms Resort on Fenton Street, I wasn’t expecting much. I mean, you drive past so many generic hotels along that strip heading into central Rotorua, but this place actually caught me off guard in the best way. The moment you walk into the lobby, there’s this subtle sulfur smell that reminds you you’re in proper geothermal country, but it’s not overwhelming like some places closer to the lake can be.

What really got me was how they’ve managed to feel genuinely upscale without being stuffy about it. The rooms are spacious – and I mean actually spacious, not just “spacious for New Zealand” spacious. You know what I loved? The fact that they’ve got proper blackout curtains, which is clutch if you’re trying to recover from jet lag or just want to sleep in after a long day tramping around the Redwoods. The beds are honestly some of the most comfortable I’ve encountered, and the bathroom setup is smart – separate shower and a deep tub that’s perfect after you’ve been hiking around Wai-O-Tapu or doing the Skyline luge until your legs are jelly. Parking’s easy too, which sounds boring but trust me, when you’re driving around central Rotorua looking for a spot near the lakefront, you’ll appreciate having your own space sorted.

The location is actually pretty clever – you’re close enough to walk to most of the main attractions (the Polynesian Spa is maybe a 10-minute stroll), but far enough from the really touristy chaos that you can actually relax. I spent a good chunk of time just hanging around their pool area, which has this nice view toward the lake if you know where to look. The staff genuinely seem to know the area well – not just the obvious tourist stuff, but like, which thermal pools are worth the drive out of town and where to grab decent coffee that isn’t completely overpriced. One thing that impressed me was how they handle the breakfast situation; it’s not just the usual continental spread, but they’ve got some local touches that feel authentic rather than forced. The whole place runs smoothly too – check-in was quick, housekeeping was on point, and I never felt like I was dealing with that rushed hotel vibe you get at some places during peak season. With that 8.8 rating, I’d say they’ve earned it honestly. It’s the kind of place where you can base yourself for exploring Rotorua properly without feeling like you’re roughing it or blowing your entire budget on accommodation.

HOTEL HIGHLIGHTS

Image 2 of Regal Palms ResortImage 3 of Regal Palms Resort

Reviews

Staff: 9.1

Comfort: 9.3

Location: 9.0

Free WiFi: 9.1

Facilities: 9.1

Cleanliness: 9.3

Value for money: 8.5

Aldin from New Zealand (22 June 2025)

9/10

Everything is very comfortable

What could be improved: Nothing

Roneel from New Zealand (1 June 2025)

9/10

Non comparable, best place to stay in rotorua..I'm obsessed with regal palm resort..see you again.

Patrick from United Kingdom (30 May 2025)

9/10

Very clean and great in room facilities plus the Bono’s of other onsite facilities

What could be improved: Nothing

Rakesh from Australia (24 May 2025)

9/10

Rooms were excellent and comfy
Close to restaurants and visiting places
Relaxing in the Jacuzzi was the icing on the cake.

What could be improved: Nothing to Complain

Zonial from New Zealand (13 May 2025)

9/10

Kid friendly. They loved the pool an spa . Clean an tidy

Alex from Australia (4 May 2025)

9/10

Facilities were modern and clean

What could be improved: Loved everything ❤️

Thomas from Australia (1 May 2025)

9/10

SPA

What could be improved: The rain

Nicola from New Zealand (28 April 2025)

9/10

Comfort and cleanliness

Nancy from Germany (27 April 2025)

9/10

Pool

Annabelle from New Zealand (27 April 2025)

9/10

The property had some excellent options for the kids to be entertained. They roamed around and had a great time for the week. What could be improved: The doors are really sticky and hard to open. It would’ve been a 10/10 if they offered some sort of breakfast service even if it was just cereal, toast and spreads + tea and coffee which you can...

Annabelle from New Zealand (27 April 2025)

9/10

The property had some excellent options for the kids to be entertained. They roamed around and had a great time for the week.

What could be improved: The doors are really sticky and hard to open.
It would’ve been a 10/10 if they offered some sort of breakfast service even if it was just cereal, toast and spreads + tea and coffee which you can make in your own room.

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SURROUNDINGS

What's nearby:

  • Marist Park: 1.7 km
  • Smallbone Park: 2.1 km
  • Rotorua Skate Park: 2.3 km
  • Timberlands Limited: 1 km
  • Volcanic Playground: 3.1 km
  • Sparkles Dog Grooming: 3.1 km
  • Matariki Cultural Centre: 2.9 km
  • Rotorua Government Gardens: 2.4 km
  • Whakarewarewa Maori Village: 800 m
  • Ikeda Hall Peace Garden Entrance: 2.2 km

Restaurants & cafes:

  • Restaurant MR Yakitori: 350 m
  • Restaurant Chapmans Restaurant: 750 m
  • Restaurant MR Yakitori Casual Dining Bar: 350 m

Top attractions:

  • Zorb Rotorua: 10 km
  • Buried Village: 14 km
  • Rotorua Lakefront: 3.2 km
  • Paradise Valley Springs: 11 km

Natural beauty:

  • Lake Lake Rotorua: 0 m
  • Forest Redwoods Treewalk Rotorua: 2.4 km
  • Mountain Mount Ngongotaha Reserve: 14 km

Closest airports:

  • Matamata Airport: 77 km
  • Tauranga Airport: 73 km
  • Rotorua Regional Airport: 7 km

ROOMS

  • Estimated price from: $174. Superior Studio with 1 large double bed for Max persons: 2
  • Estimated price from: $194. Standard Studio with 1 single bed and 1 double bed for Max persons: 2
  • Estimated price from: $222. Luxury Studio Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $229. Superior One-Bedroom Suite with 1 sofa bed and 1 large double bed for Max persons: 3
  • Estimated price from: $250. Luxury One Bedroom Apartment with 1 large double bed and 1 sofa bed for Max persons: 3
  • Estimated price from: $285. Superior Two-Bedroom Suite with 1 large double bed, 2 single beds and 1 sofa bed for Max persons: 4
  • Estimated price from: $409. Luxury Two Bedroom Apartment B with 1 large double bed, 2 single beds and 1 sofa bed for Max persons: 5
  • Estimated price from: $451. Luxury Three Bedroom Apartment with 2 × 1 large double bed and 2 single beds for Max persons: 6
  • Estimated price from: $409. Luxury Two Bedroom Apartment A with 2 × 1 large double bed and 1 sofa bed for Max persons: 1
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

Kitchen:

  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Spa bath
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • BBQ facilities
  • Terrace
  • Garden

Wellness:

  • Sun umbrellas
  • Open-air bath
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Tennis equipment
  • Mini golf
  • Children's playground
  • Hot tub
  • Golf course (within 3 km) Additional charge
  • Tennis court

Living Area:

  • Seating Area
  • Desk

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Most popular facilities:

  • Outdoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Fitness centre
  • Family rooms
  • Facilities for disabled guests
  • Free WiFi
  • Laundry

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Sun umbrellas

Entertainment and family services:

  • Kids' outdoor play equipment
  • Board games/puzzles

Parking Free private parking is possible on site (reservation is not needed).:

  • Electric vehicle charging station
  • Accessible parking

Other for your stay:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 20:30
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:30 to 10:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

350 Fenton Street, 3010 Rotorua, New Zealand

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