Discovery Parks – Fraser Street, Hervey Bay

20 Fraser Street, Torquay, 4655 Hervey Bay, Australia

Guest reviews: 8.7

HOTEL OVERVIEW

Welcome to Discovery Parks – Fraser Street, Hervey Bay, a premier 4-star resort village nestled in the charming coastal suburb of Torquay in Hervey Bay, Australia. This exceptional accommodation has earned an impressive 8.7 rating from guests, testament to its outstanding service, facilities, and idyllic location. Situated at 20 Fraser Street, this highly-rated retreat offers the perfect balance of comfort and convenience for travelers seeking to explore the natural wonders of Queensland’s Fraser Coast region. Discovery Parks – Fraser Street stands as a gateway to Hervey Bay’s most celebrated attractions. Located in Torquay, one of Hervey Bay’s vibrant beach-side communities, the resort enjoys proximity to the region’s famous calm waters and pristine beaches that stretch along the coastline. Just moments from your accommodation, you’ll find the inviting shores of Torquay Beach, where the gentle waters of the bay create perfect conditions for swimming, paddleboarding, and kayaking year-round. The resort’s strategic position places guests within easy reach of the Urangan Pier, a historic 868-meter wooden pier that offers spectacular views and excellent fishing opportunities. Perhaps most significantly, Discovery Parks serves as an ideal base for embarking on whale-watching adventures during the annual humpback whale migration season (July to November), when these majestic creatures make Hervey Bay their playground. The resort is also conveniently located for day trips to World Heritage-listed Fraser Island, the largest sand island in the world, with tour departures accessible from nearby. The well-reviewed Discovery Parks – Fraser Street embraces the relaxed coastal lifestyle that Hervey Bay is renowned for, while providing all the amenities expected of a 4-star establishment. The resort village design creates a welcoming community atmosphere where guests can unwind in comfortable, well-appointed accommodations that reflect the natural beauty of the surrounding environment. Whether you’re planning a family vacation, a romantic getaway, or an adventure-filled holiday, the resort offers various accommodation options to suit your needs. Guests particularly appreciate the resort’s thoughtful facilities, which typically include swimming pools, barbecue areas, and communal spaces designed to enhance your stay. The 8.7 rating speaks volumes about the consistent quality of service provided by the attentive staff, who are known for their local knowledge and willingness to help guests make the most of their Hervey Bay experience. Discovery Parks – Fraser Street doesn’t simply offer a place to stay; it provides a comprehensive coastal experience that captures the essence of Queensland’s relaxed yet vibrant lifestyle. From the moment you arrive at 20 Fraser Street, you’ll understand why so many travelers give this Torquay gem their enthusiastic recommendation and return year after year to experience the magic of Hervey Bay from this perfectly positioned resort village.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.2

Comfort: 9.1

Location: 9.1

Free Wifi: 7.0

Facilities: 8.7

Cleanliness: 9.1

Value for money: 8.8

Lisette from Netherlands (January 2, 2024)

9/10

We booked a deluxe safari tent. It was just the best. All you can wish for on a holiday is available in the tent. Great bed, bunk bed for the kids. Nice bathroom. But what relly has to be mentioned is the cleaniness. Absolutely the best I have ever seen in a holiday accommodation.

What could be improved: Nothing

Sandra from Australia (March 26, 2025)

9/10

Every thing

What could be improved: Nothing

Leonie from Australia (March 25, 2025)

9/10

Cabins were a bit old but extremely comfortable a block back from the beach which was great no parking problems.
The park was recovering from the cyclone flood so not all was open they were working hard to get things done great place to stay

What could be improved: Felt sorry for the staff with lots to do for recovery

Sheree from Australia (March 22, 2025)

9/10

We seem to have been upgraded to a bigger and better cabin. We appreciated that very much and thoroughly enjoyed being there. What could be improved: Everything was fine. One of the swimming pools was out of action but that didn't affect our stay. Also, the gas had been turned off one afternoon but nobody told us. A phone call from us quickly...

Sheree from Australia (March 22, 2025)

9/10

We seem to have been upgraded to a bigger and better cabin. We appreciated that very much and thoroughly enjoyed being there.

What could be improved: Everything was fine. One of the swimming pools was out of action but that didn't affect our stay. Also, the gas had been turned off one afternoon but nobody told us. A phone call from us quickly found out what the problem was.

Erin from Australia (March 18, 2025)

9/10

We had a lovely stay here! The facilities were great and there were heaps of activities to entertain the kids. The cabin was very comfortable, the staff were lovely and helpful and the location was excellent with everything so close by, including the beach. The day we were due to leave we got hit by flooding from Cyclone Alfred, and the staff were...

Erin from Australia (March 18, 2025)

9/10

We had a lovely stay here! The facilities were great and there were heaps of activities to entertain the kids. The cabin was very comfortable, the staff were lovely and helpful and the location was excellent with everything so close by, including the beach. The day we were due to leave we got hit by flooding from Cyclone Alfred, and the staff were nothing but helpful ensuring we had what we needed and that everyone was evacuated safely. We would definitely stay here again :)

What could be improved: The fridge was really not cold enough, everything we put in there was lukewarm at best even on the coldest setting. Also a TV with Chromecast, Netflix or something like that would have been good - it was just free to air TV and a basic DVD player so we were a bit limited with what we could watch and had to go out and buy some DVDs to keep the kids amused. The pool at the back was closed during our stay which was a bit of a shame, but we were there in the off season so thankfully it didn't seem to matter too much as the other pool wasn't too busy.

Christopher from Australia (March 13, 2025)

9/10

Park and staff were outstanding unfortunately there was a flood and had to evacuate,
Amanda and her husband did everything humanly possible to assist but sometimes nature wins.
I will return to this park as i rate it A1.
Thank you to all the staff.

Erin from Australia (February 24, 2025)

9/10

It was super clean! we arrived late; check-in was so simple. the cabins were amazing. We can't fault our stay :)

What could be improved: can't fault the place, thank you :)

Rebecca from Australia (February 19, 2025)

9/10

I’ve stayed many times and the property is always well maintained and clean.

Jaiden from Australia (February 17, 2025)

8/10

Location was amazing close to literally everything you could need and want the room was spotless and bed was comfortable.

What could be improved: Slightly outdated and requires Maintance in some areas of the room

Graham from Australia (February 17, 2025)

9/10

Have stayed here before. Love the location - close to the beach and not far from shops.

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SURROUNDINGS

What's nearby:

  • Pines: 4.6 km
  • Pialba Beach: 2.8 km
  • Otto Merchell Park: 1.2 km
  • Reefworld Aquarium: 4.3 km
  • Pialba Adventure Park: 3.4 km
  • Hervey Bay War Memorial: 4 km
  • Hervey Bay Community Park: 3.6 km
  • Hervey Bay Botanic Gardens: 2.8 km
  • Livvis Place at Westport Park: 3.4 km
  • Hervey Bay Historical Village Museum: 2.9 km

Restaurants & cafes:

  • Restaurant The Junction on Truro: 350 m
  • Restaurant Thao's Vietnamese Cafe: 300 m
  • Restaurant Gringo's Mexican Cantina: 350 m

Natural Beauty:

  • Lake Pilbil Waterhole: 7 km

Beaches in the Neighborhood:

  • Torquay Beach: 550 m
  • Scarness Beach: 1.5 km

Closest Airports:

  • Hervey Bay Airport: 3.8 km
  • Maryborough Airport: 34 km

ROOMS

  • Estimated price from: $134. Superior 2 Bedroom Cabin - Sleeps 4 with 1 full bed and 1 bunk bed for 1 - 2 guests
  • Estimated price from: $140. Deluxe 1 Bedroom Cabin with 2 bunk beds and 1 queen bed for 1 - 2 guests
  • Estimated price from: $151. Deluxe Safari Tent with 1 full bed and 1 bunk bed for 1 - 2 guests
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FACILITIES

Spa:

  • Kids' pool
  • Beach umbrellas
  • Beach chairs/Loungers

General:

  • Grocery deliveries Additional charge
  • Shared lounge/T V area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Shared kitchen

Bathroom:

  • Private bathroom

Outdoors:

  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden

Activities:

  • Bicycle rental Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture Additional charge
  • Happy hour
  • Bike tours
  • Walking tours
  • Movie nights
  • Bar crawls
  • Beach
  • Tennis equipment
  • Water park Off-site
  • Evening entertainment Additional charge
  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles) Additional charge
  • Tennis court

Accessibility:

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

Languages Spoken:

  • English

Cleaning Services:

  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security

Business Facilities:

  • Fax/Photocopying Additional charge

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk

Great for your stay:

  • Private bathroom
  • Parking
  • Free Wifi
  • BBQ facilities
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Picnic area
  • Beach
  • Facilities for disabled guests

Entertainment & Family Services:

  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles

2 swimming pools Pool 1 – outdoor Free!Pool 2 – outdoor (kids) Free!:

  • Open all year
  • Shallow end
  • Beach chairs/Loungers
  • Fenced pool
  • Open all year
  • Suitable for kids

Parking Free private parking is available on site (reservation is not needed).:

  • Street parking
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 2:00 PM to 5:00 PM
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • From 9:00 AM to 10:00 AM

Age restriction:

  • The minimum age for check-in is 18

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.

HOTEL ADDRESS

20 Fraser Street, Torquay, 4655 Hervey Bay, Australia

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