Sapphire Springs Holiday Park and Thermal Pools

274 Hot Springs Road, 3178 Katikati, New Zealand

Guest reviews: 8.8

HOTEL OVERVIEW

Honestly, I wasn’t sure what to expect when I first pulled up to Sapphire Springs on Hot Springs Road – the name sounds almost too good to be true, you know? But this place actually delivers on its promise in ways that surprised me. It’s tucked away in Katikati (which locals pronounce “Kah-ti-kah-ti” if you don’t want to sound like a total tourist), and you’ll know you’re getting close when you start seeing those rolling green hills that make this part of the Bay of Plenty so ridiculously photogenic.

What strikes you first isn’t the accommodation itself but those thermal pools – they’re the real deal, naturally heated and scattered around the property like someone just decided to drop little pieces of paradise wherever they felt right. The water temperature varies depending on which pool you choose, and I mean this in the best way possible, but there’s something wonderfully unselfconscious about the whole setup. No fancy marble or Instagram-perfect lighting, just honest-to-goodness hot springs that have been doing their thing long before anyone thought to build a holiday park around them. The minerals in the water leave your skin feeling surprisingly soft, though fair warning – you’ll smell faintly sulfurous for a bit afterward, which is completely normal and actually kind of reassuring that you’re getting the authentic experience.

The accommodation itself falls into that sweet spot between rustic and comfortable that’s honestly hard to find these days. They don’t have an official star rating, which initially made me a bit nervous, but after staying there I think it’s because they’re doing their own thing rather than trying to fit into some cookie-cutter category. The units are clean and well-maintained – nothing fancy, but everything works and the beds are actually comfortable (I’m picky about mattresses). Parking is right outside your door, which you’ll appreciate when you’re hauling groceries from the Katikati township about ten minutes down the road. Speaking of which, if you’re planning to cook, hit up the Four Square in town rather than trying to find a fancy supermarket – it’s got everything you need and the staff actually know where things are.

What I really love about this place is how it feels authentic to this part of New Zealand. You’re close enough to Tauranga (about 20 minutes) if you want city amenities, but far enough away that you can actually hear native birds in the morning instead of traffic. The thermal pools are busiest in the evenings – there’s something magical about soaking in hot water while watching the sun set over those hills – but if you’re an early riser like me, you might have them almost to yourself around 7 AM. The 8.8 rating makes perfect sense once you’ve been there; it’s not trying to be a luxury resort, but it absolutely nails what it is trying to be: a genuinely relaxing spot where you can soak in natural hot springs without any pretense or fuss.

HOTEL HIGHLIGHTS

Image 2 of Sapphire Springs Holiday Park and Thermal PoolsImage 3 of Sapphire Springs Holiday Park and Thermal Pools

Reviews

Staff: 9.6

Comfort: 8.9

Location: 9.3

Facilities: 8.9

Cleanliness: 9.3

Value for money: 8.9

Galea from New Zealand (19 May 2025)

9/10

The pools,mini golf, staff were helpful and friendly. Facilities were great.

Reid from New Zealand (11 May 2025)

9/10

The peaceful surroundings

What could be improved: Unfortunately the weather!!! Terrible weather so we couldn't use the pools

Rémy from France (3 May 2025)

8/10

Very friendly staff
Affordable place to stay
Impressive quality of Wifi reception through the whole Park

What could be improved: It was noticed before the arrival and upon our arrival but I am not a big fan of the fact that you have to pay for the showers, even more when they're timed, nevertheless everything was Cristal clear about it.

Daniel from New Zealand (29 March 2025)

9/10

Everything

What could be improved: Lack of BBQ's in the pool area

Lexy&leon from New Zealand (12 March 2025)

9/10

The location was beautiful and all the different pools were great as they all had different temperatures ranging from hot hot too Luke warm. 😎👍

What could be improved: Was awesome no complaints 😄👍👍

Pat from New Zealand (25 January 2025)

9/10

Loved the options of pools and waterholes What could be improved: The shower needed a mat on the inside of our motel room. It became very slippery. In the spa area, it needed a new mat as that was really slippery and dangerous, and some parts around the big pool were slippery. I saw a few people slip. The rooms could do with a broom if that's...

Pat from New Zealand (25 January 2025)

9/10

Loved the options of pools and waterholes

What could be improved: The shower needed a mat on the inside of our motel room. It became very slippery. In the spa area, it needed a new mat as that was really slippery and dangerous, and some parts around the big pool were slippery. I saw a few people slip. The rooms could do with a broom if that's possible. Apart from this, my grandchildren and I really loved it. I will be recommending Sapphire Springs to other people

Leah-lisa from New Zealand (19 January 2025)

8/10

Great 2 bedroom apartment unit and loved the outdoor space at the back too!

What could be improved: Think I expected a bit more from the pool area

Dianne from New Zealand (10 January 2025)

9/10

Kids Loved Being able to swim daily. Bush walks was great kids
loved them

Ngarau from New Zealand (27 December 2024)

9/10

The accommodation and facilities are very well kept and maintained. Cleaned everyday thoroughly which is a A+ for our family

What could be improved: Nothing to fault on

Raiza from New Zealand (26 December 2024)

9/10

The cabin or room we stayed in is fairly clean and comfortable.

What could be improved: Nothing.

Latest News in Fairview, New Zealand

Stay updated with the latest news in Fairview, New Zealand. Discover what's happening around!

Would YOU stay at this Auckland hotel?! #Shorts

Would YOU stay at this Auckland hotel?! #Shorts

Discover the unique charm of this Auckland hotel as we dive into why it could be your perfect stay in the heart of New Zealand's largest city. Whether you're attracted by its stunning views, ...

Explore 10 Unforgettable Destinations in New Zealand: From Alpine Wonders to Beach Paradises

Explore 10 Unforgettable Destinations in New Zealand: From Alpine Wonders to Beach Paradises

New Zealand, a paradise filled with dramatic landscapes, emerald lakes, and pristine beaches, is a dream destination for adventurers and nature lovers alike. Curious about what makes New Zealand stand ...

Three New Zealand MPs suspended for performing haka in parliament

Only three MPs have been suspended in the past 10 years, according to New Zealand parliamentary services. The suspended MPs said “Māori would not be silenced”.

New Zealand Will Face Ukraine on June 10 in Toronto - KyivPost

Canada defeated Ukraine 4-2 while New Zealand earned a narrow 1-0 victory against Ivory Coast. Following the conclusion of these matches, New Zealand will now face Ukraine on Tuesday, June 10. The ...

SURROUNDINGS

What's nearby:

  • Aongatete Forest Project: 16 km

Restaurants & cafes:

  • Restaurant Forta Leza Country Inn: 5 km
  • Restaurant Mehtab Indian Restaurant: 6 km
  • Cafe/bar Katikati Wholesale & Tab & Boohai Bar: 5 km

Closest airports:

  • Matamata Airport: 86 km
  • Tauranga Airport: 40 km
  • Thames Aerodrome: 80 km

ROOMS

  • Estimated price from: $51. Budget Double Room with 1 double bed for Max persons: 2
  • Estimated price from: $58. Budget Double or Twin Room with 1 double bed and 1 bunk bed for Max persons: 2
  • Estimated price from: $65. Family Room with Shared Bathroom with 1 single bed, 1 double bed and 1 bunk bed for Max persons: 2
  • Estimated price from: $65. Budget Double or Twin Room with 1 double bed and 1 bunk bed for Max persons: 2
  • Estimated price from: $68. Standard Family Room with 1 double bed and 2 bunk beds for Max persons: 2
  • Estimated price from: $89. One-Bedroom Apartment with 1 double bed for Max persons: 2
  • Estimated price from: $97. Two-Bedroom Apartment with 1 double bed and 2 single beds for Max persons: 2
Image 4 of Sapphire Springs Holiday Park and Thermal PoolsImage 5 of Sapphire Springs Holiday Park and Thermal Pools

FACILITIES

General:

  • Minimarket on site
  • Designated smoking area
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoors:

  • Picnic area
  • Outdoor furniture
  • BBQ facilities Additional charge
  • Garden

Services:

  • Shared lounge/T V area
  • Laundry Additional charge

Wellness:

  • Kids' pool
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Spa and wellness centre Additional charge

Activities:

  • Mini golf
  • Children's playground
  • Golf course (within 3 km) Additional charge

Accessibility:

  • Entire unit located on ground floor

Languages spoken:

  • English

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access

Media & Technology:

  • Flat-screen TV

Most popular facilities:

  • 4 swimming pools
  • Non-smoking rooms
  • Spa and wellness centre
  • Free parking
  • Family rooms

4 swimming pools Pool 1 - outdoor Free!Pool 2 - outdoor Free!Pool 3 - outdoor Free!Pool 4 - outdoor Free!:

  • Open all year
  • All ages welcome
  • Open all year
  • All ages welcome
  • Open all year
  • All ages welcome
  • Open all year
  • All ages welcome
  • Heated pool

Other for your stay:

  • Shared kitchen
Image 6 of Sapphire Springs Holiday Park and Thermal PoolsImage 7 of Sapphire Springs Holiday Park and Thermal Pools

HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 14:00 to 19:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 00:00 to 10:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

274 Hot Springs Road, 3178 Katikati, New Zealand

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.