Port Stephens Koala Sanctuary

Port Stephens Koala Sanctuary Overview
Honestly, when I first pulled up to Port Stephens Koala Sanctuary on Gan Gan Road, I wasn’t quite sure what to expect – I mean, the name suggests it’s all about the koalas, but it’s actually a really solid place to stay. The property sits in One Mile (which, let’s be real, is basically the quieter cousin of Nelson Bay), and you’re far enough from the main tourist chaos but still close enough that you can hear the water when the wind’s right.
What struck me immediately was how the staff actually seemed to know their stuff about the local area. Check-in was smooth, and the woman at the front desk mentioned that the best time to spot dolphins from nearby Shoal Bay is around 7 AM – turns out she was absolutely right. The rooms are comfortable in that unpretentious way that four-star places should be, though I will say the walls could be a touch thicker. You’ll hear your neighbors if they’re early risers, but it’s nothing that ruins the experience. The beds are genuinely good though, and there’s enough space to spread out your beach gear without tripping over everything. Parking’s easy too, which matters more than you’d think when you’re hauling coolers and umbrellas back and forth.
You know what really sets this place apart? It’s the location knowledge they share. The staff pointed me toward Little Beach instead of the packed main stretch at Shoal Bay, and I had practically the whole place to myself on a Tuesday morning. They also mentioned that the Tomaree Head walk is brutal in summer heat (thank god for that heads up), and suggested the early evening instead. These are the kinds of insider tips that actually make a difference. The sanctuary part is charming without being touristy – you’ll see some native wildlife around the grounds, especially in the early morning, but it’s not like a zoo situation. More like… well, you’re just staying somewhere that happens to respect the local ecosystem. The whole property has this relaxed vibe that matches the Port Stephens pace perfectly. I mean, this isn’t the Gold Coast – people come here to actually unwind, and the hotel gets that. Whether you’re planning to hit up the sand dunes at Stockton Beach or just want a decent base for exploring the bay area, it works. That 9.4 rating makes sense once you’ve been there – it’s not flashy, but everything just works the way it should.
Hotel Highlights


Reviews
Staff: 9.8
Comfort: 9.6
Location: 9.5
Facilities: 9.5
Cleanliness: 9.6
Value for money: 9.0
Taran from Netherlands (January 27, 2025)
Beautiful nature setting, wonderful Glamping experience.
Yasmin from Australia (March 24, 2025)
We stayed overnight in a glamping tent. The staff at reception and the kiosk were so friendly and the welcome hamper was amazing! It was quiet, the rooms are clean and relaxing but the location is close enough to everything if you want to explore by car. And if that was not enough, they rescue Koala's.... they are amazing humans. Highly recommend!!
Thomas from United Arab Emirates (March 23, 2025)
It’s amazingly located, very quiet and the staff is outstanding. The bungalows are perfectly equipped, modern with easy and comfortable access. Our highest appreciation for their commitment and passion to take care about these wonderful animals.
Samantha from Australia (March 21, 2025)
Lovely staff, koala tour 🩷🐨
Fiona from Australia (March 20, 2025)
Lots! Staff were lovely, glamping tent was personalised, fun, clean and well appointed. Pool was great. Entry to see the koalas, including private tour, was excellent and informative. Highly recommend!
What could be improved: Gravel path from parking made luggage transfer a bit awkward.
Sharnae from Australia (March 16, 2025)
Quiet location stayed in 403. Updated unit. Soft bed. Fluffy towels. Air con was great. It's a bit of a step to get into the bath to have a shower but handrails provided.
What could be improved: Room service said they did our room when they didn't but reception staff was amazing and gave us fresh towels and our breakfast for the next day.
Lauren from Australia (March 10, 2025)
Well organised, clear insteuctions, clean space and great facilities included in the accommodation.
What could be improved: Nothing that I can think of - there were no aspects we did not like.
Susan from Australia (March 9, 2025)
Loved the property what a fantastic experience, highly recommended to all. We even saw a wild koala, whilst cooking out Bbq. Loved the pool and spa, the rooms were beautifully decorated beds comfy, breakfast yummy.
Elizabeth from United States (March 5, 2025)
The staff was so kind and informative. The koalas are adorable. The work the sanctuary does is amazing and the presentations are terrific. The design of the whole sanctuary is inspiring and thoughtful. I would definitely stay in one of the many glamping tents. They are way more charming and centrally located than the motel-like apartments which...
Maarten from Netherlands (March 1, 2025)
Nice staff, clean bungalows and cute koalas. Great pool.
What could be improved: There are no dinner options closeby.
Surroundings
What's nearby:
- Top Parks: 50 m
- Barry Park: 7 km
- Solace Place: 2.6 km
- Don Waring Oval: 4.3 km
- Tomaree National Park Entrance: 4.6 km
Restaurants & cafes:
- Restaurant LJ's Cafe: 4.1 km
- Restaurant Thai Charm: 4.1 km
- Restaurant Rockpools Cafe Bar & Function Centre: 450 m
Beaches in the Neighborhood:
- One Mile Beach: 500 m
- Stockton Beach: 5 km
- Fishermans Bay Beach: 4.8 km
- Samurai Nudist Beach: 450 m
- Little Kingsley Beach: 3.8 km
Closest Airports:
- Cessnock Airport: 91 km
- Maitland Airport: 68 km
- Newcastle Airport: 29 km
Port Stephens Koala Sanctuary Rooms
- Estimated price from: $205. Studio Room Plus with 2 twin beds and 1 king bed for 1 - 2 guests
- Estimated price from: $205. Studio Room with 1 king bed and 2 twin beds for 1 - 2 guests
- Estimated price from: $222. One-Bedroom Suite with 1 twin bed and 1 king bed for 1 - 2 guests
- Estimated price from: $222. One Bedroom Suite with Bathtub with 1 twin bed and 1 king bed for 1 - 2 guests
- Estimated price from: $247. One Bedroom Suite Plus with 2 twin beds and 1 king bed for 1 - 2 guests
- Estimated price from: $288. Deluxe Glamping Tent with 1 king bed and 2 twin beds for 1 - 2 guests


Facilities
Bedroom:
- Linens
General:
- Air conditioning
- Smoke-free property
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Shower
Outdoors:
- Picnic area
- Outdoor furniture
- BBQ facilities
- Garden
Services:
- Vending machine (snacks)
- Vending machine (drinks)
- Fax/Photocopying Additional charge
- Laundry Additional charge
Activities:
- Walking tours
- Beach
Food & Drink:
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
- Entire unit located on ground floor
Languages Spoken:
- English
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
Media & Technology:
- Flat-screen TV
- TV
Front Desk Services:
- Invoice provided
Great for your stay:
- Private bathroom
- Air conditioning
- Parking
- BBQ facilities
- Flat-screen TV
- Free parking
- Family rooms
- Non-smoking rooms
- Picnic area
- Beach
Outdoor swimming pool Free!:
- All ages welcome
Parking Free private parking is available on site (reservation is not needed).:
- Accessible parking


House Rules at Port Stephens Koala Sanctuary
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 2:00 PM to 5:00 PM
- Guests are required to show a photo ID and credit card at check-in.
Check-out:
- Until 10:00 AM
Age restriction:
- The minimum age for check-in is 18
Children & Beds:
- Children of all ages are welcome.
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Port Stephens Koala Sanctuary Location
562 Gan Gan Road, 2316 One Mile, Australia