— Pittman Center · United States

Jolene

First Impressions When I first pulled up to Jolene, I’ll admit I wasn’t quite sure what to expect from a four-star property tucked away on East Parkway. But honestly, this place surprised me in the best way possible. It’s

9.1 Exceptional 8 reviews
4229 East Parkway Lot 190, Gatlinburg, TN 37738, United States of America
Guest rating 9.1 /10
Room types 1
Check-in · out 4:00 · 12:00
Connectivity Free Wi-Fi

— The village

Jolene

First Impressions

When I first pulled up to Jolene, I’ll admit I wasn’t quite sure what to expect from a four-star property tucked away on East Parkway. But honestly, this place surprised me in the best way possible. It’s one of those spots where you immediately feel like you’ve discovered something special — not flashy or over-the-top, just genuinely welcoming with that perfect mountain town charm that Gatlinburg does so well. The attention to detail throughout the property shows a real commitment to guest satisfaction.

Location & Setting

The location is honestly fantastic, and I can see why couples are giving it such high marks. You’re close enough to all the action on the main strip, but far enough away that you actually get some peace and quiet when you want it. The parking situation is a real win too — having your own private spot right on-site means you don’t have to deal with the usual Gatlinburg parking headaches. I mean, anyone who’s tried to find a spot downtown during peak season knows what a relief that is. This thoughtful approach to guest convenience really sets the tone for your entire stay.

The Accommodations

What really sets this place apart is how thoughtfully everything’s been put together. The room felt more like a cozy retreat than your typical hotel setup, with those little touches that show someone actually cares about the guest experience. The space has this comfortable, lived-in feel without being cluttered — you know what I mean? It’s the kind of place where you can actually relax and spread out a bit, which is exactly what you want after a day of exploring the Smokies. Every element has been carefully considered for maximum comfort and relaxation.

Dining & Amenities

While Jolene keeps things relatively simple on the amenities front, they’ve clearly focused on getting the basics absolutely right. The property doesn’t try to be everything to everyone, which I actually appreciate. Instead, they’ve created this peaceful environment where you can unwind and enjoy the natural beauty that surrounds Gatlinburg. The nearby restaurant options are solid too — you’re well-positioned to explore some of the local favorites without having to venture too far from your comfortable home base. This balanced approach makes for a genuinely restorative experience.

Why Guests Love It

There’s something to be said for a place that consistently delivers on its promises, and that’s exactly what Jolene does. The high ratings aren’t just numbers — they reflect a property that understands what travelers actually want from their Gatlinburg experience. Whether you’re planning a romantic getaway or just need a peaceful spot to recharge between mountain adventures, this place hits that sweet spot between comfort and authenticity. It’s not trying to be the fanciest place in town, but it might just be one of the most satisfying. The genuine warmth and reliability here make all the difference.

— What guests say

Guest reviews

Staff 9.7
Comfort 9.7
Location 9.1
Facilities 9.4
Cleanliness 9.4
Value for money 10

— The rooms

At Jolene

  • Mobile Home

    queen bed, 1 queen bed, sofa bed and 1 sofa bed 4 adults

— What you'll find

Amenities

Spa

  • Beach chairs/Loungers

View

  • Mountain view
  • View

Bedroom

  • Linens
  • Wardrobe or closet

General

  • Carbon monoxide detector
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Fan
  • Family rooms
  • Iron

Kitchen

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

Bathroom

  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Barbecue
  • Patio

Services

  • Private check-in/out

Activities

  • Water sports facilities on site
  • Mini golf
  • Hiking Off-site
  • Golf course (within 2 miles) Additional charge

Living Area

  • Dining area
  • Sofa
  • Fireplace
  • Sitting area

Food & Drink

  • Tea/Coffee maker

Accessibility

  • Entire unit located on ground floor

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Languages Spoken

  • English

Safety & security

  • Fire extinguishers
  • Smoke alarms

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • CD player
  • DVD player
  • Radio
  • TV

Great for your stay

  • Parking
  • Private Bathroom
  • Free Wifi
  • View
  • Air conditioning
  • Free parking
  • Kitchen
  • Family rooms
  • Flat-screen TV
  • Water sports facilities on site

Outdoor swimming pool Free!

  • Opening times
  • Seasonal
  • All ages welcome
  • Shallow end
  • Beach chairs/Loungers

Entertainment & Family Services

  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles

Parking Free private parking is available on site (reservation is needed).

  • Accessible parking

— Before you go

House rules at Jolene

Pets

  • Pets are not allowed.

Parties

  • Parties/events are not allowed

Smoking

  • Smoking is not allowed.

Check-in

  • From 4:00 PM to 12:00 AM

Check-out

  • From 12:00 AM to 10:00 AM

Age restriction

  • The minimum age for check-in is 18

Children & Beds

  • Children of all ages are welcome.

Cancellation/prepayment

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

— What's around

A walk in any direction

Distances are straight-line, measured from the hotel entrance.

What's nearby

  • Cooter's Place 19 km
  • Herbert Holt Park 19 km
  • Earthquake The Ride 19 km
  • Guinness World Records Adventure 19 km
  • Ripley's Aquarium of the Smokies 19 km
  • Great Smoky Mountains National Park 0 m

Restaurants & cafes

  • Cafe/Bar Barista's Daughter 5 km
  • Restaurant Trish's Mountain Diner 3.2 km
  • Restaurant Cobbly Nob Pizza & Video 2.7 km

Natural Beauty

  • Peak Webb Mountain (944m) 6 km

Ski lifts

  • Red Lift 25 km
  • Black Lift 25 km
  • Scenic Lift 25 km

Closest Airports

  • Mc Ghee Tyson Airport 79 km
  • Morristown Regional Airport 73 km
  • Greeneville-Greene County Municipal Airport 77 km

— Where it is

Jolene location

4229 East Parkway Lot 190, Gatlinburg, TN 37738, United States of America

— A quieter way to book

Send us a message

Tell us your dates and what kind of stay you're after. A concierge reads every note and replies within 24 hours — no form letters, no sales pitch.